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trying to contact 044425766 no one is answering since 2 weeks!! I need to change my clothes size please!! very bad service!!
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Anonymous
Swati. Singh

No clarity how to return my order which is defective. Kindly SHEIN representative connect with me on 9910900285. I will never order from SHEIN and will never refer anyone if...

#1071486
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I need to know when my order was shipped and when am I expecting to arrive at my address. The order number is 6129999214042195841 I need to know something I ordered it on 12/29/16 Please call me on my cell number or house phone 910-247-6103-home- 910-747-7547
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Anonymous
Anna

Dear Customer,Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.According to your Order Number we can not find your order, hope yo...

#986213
Reply to reviews
This is the worst place to buy clothes online. I ordered clothes 3 weeks before Christmas and they still arnt here on Christmas Eve. Horrible customer service.
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Anonymous
Anna stone

Dear customer,Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.It normally takes 3-7 business days for us to process your order. ...

1.0
#979192
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Sheinside - Hhbbbn

Sheinside
#1098062
chutiya app madarchod log hcontact no nhi h fraud hi bhadve sale
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Sheinside - I will never ever order from this company SHEIN

Sheinside
#1092350
Yes I send them about my order but no one has contacted me nor do they have a phone number and that is very unusual all companies have phone numbers
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Sheinside - Unprofessional

Sheinside
#1063639
You guys needs to provide a phone number so us customers can contact
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Sheinside - DO NOT PURCHASE FROM THEM

Sheinside
#1051076
1.8
Details
--They do not provide a telephone number you can use in case of a problem. Isn't that scary enough? -- They have only Chat...ans chat with foreigners who type hello and then disappear while you're typing and you wait and wait and wait...and it's very clear they are foreign and can't really help you. I NEVER GOT PAST THAT!!! Do NOT order from this kind of sleazy company.
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Website

Do not waste your time and money. Nothing is right, they are a mess and frankly, I think it's a scam operation. Do not order from them. I ordered a large quantity of clothes for my granddaughter. After waiting several weeks, one item arrived. It was not the correct...
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Anonymous
Anisha

This is really absurd...such a bad experience...dese guys r fraud and do not respond.... I want my money back immediately....

Anonymous
Anonymous

Dear Customer,Thank you for ordering from our site and we deeply apologize for the bad experience brought to you.We have strict quality assurance before each product is packed...

1.9
#972947
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Ordered a jacket from them several years ago. Product quality was OK for the price, but the item took months to arrive - An order placed in early October did not arrive in time for Christmas. Based on other people's reviews, this is an ongoing problem. The ongoing...
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Anonymous
Anonymous

Dear Customer,Thank you for ordering from our site and we are so sorry for having kept you waiting.We would take action to improve shipping. Thanks for your feedback.You may e...

1.4
I didn't like
  • Delivery speed
  • Spam emails
#946070
Reply to reviews
I made an incorrect assumption this was a US company, based on the models used online. I ordered quite a few items, believing it to be a reputable company. My items arrived quickly, but the sizes were all over the map. Some items in small were tiny; some were huge....
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Anonymous
SheInside customer service

Dear customer,Thank you for ordering from our website, and we are so sorry for letting you down.The sizes on our site are not standard US or UK sizes, thus we have measurement...

2.3
I didn't like
  • Experience
#914426
Reply to reviews
I have never been so dissappointed when ordering items. Shein has cute items, but it's so not worth the hassle you have to go through to get your items!! It took me almost 30 days to get it, but never recieved it because the post office lost it!! I re ordered my items...
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Anonymous
Sheinside

Dear Customer,Thank you for ordering from our site and we are so sorry for having kept you waiting.We would take action to improve to bring customer better experiences.Apologi...

2.1
#895008
Reply to reviews

I ordered a shirt and a dress from sheinside. It showed up in my orders the same day. The day after I went back to check the status of its shipping but it never appeared in the "my orders" section on the site where you are supposed to be able to track it. I never got...
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Anonymous
Anonymous

the literal exact same thing has happened to me, paid $52 dollars and got expideted shipping but my *** never came in. such a scam.

Anonymous
Sheinside

Dear Customer,Thank you for ordering from our site and we are so sorry for the inconvenience brought to you.Maybe you have more than one SheIn accounts. Please make sure you h...

1.0
Somersworth, New Hampshire
I didn't like
  • Worst shopping experience ever
#890315
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I ordered my items over 12 days ago and I still have not received my package. I need my items for tomorrow, and the website assured me that everything would have been shipped in 24 hours. I looked and it said everything was "still processing." I emailed the company and...
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Anonymous
Anonymous

is there a way to cancel an order because i'm still waiting on mine and it still hasn't arrived so i just want to cancel it.

Anonymous
Anonymous

If feel we need to block this site it's seem they are very incompetent customer service I've been sending my Enquiry about my orders no reply like you it's says its "processin...

2.7
#849588
Reply to reviews

I'm very angry with their products and service!!!No somebody will respond for your complaint, they just get my money and disappear. DO NOT by any means waste your money on product from this company. They have completely and utterly misrepresented the product they...
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MissRed
MissRed

So sorry to read this! Sizing no doubt will be small - as they will be Asian/Chinese sizes!

#836398
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