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I had ordered for a product with an alloted size but when I received the product it was a smaller size than the size I required. When I informed them about this problem they refused to return or exchange the product. The price I had paid for this product is now nothing...
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2.8
#1120899
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Sheinside - Nonsense website . Frauds
Sheinside - Nonsense website . Frauds
Sheinside - Nonsense website . Frauds
Sheinside - Nonsense website . Frauds
No response . Unprofessional. I am still waiting for my refund since a month. They are making fool of people. My products never got delivered to me.i have attached everything. I did prepaid purchase . But the shipper rejected from his side. I never got any call or...
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Anonymous
Joe

Try filing a complaint with the Federal Trade Commission Bureau of Consumer Protection. The link is here, you may have to copy and paste it in your browser: https://www.ftc...

1.0
#1114364
Reply to reviews
trying to contact 044425766 no one is answering since 2 weeks!! I need to change my clothes size please!! very bad service!!
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Anonymous
Swati. Singh

No clarity how to return my order which is defective. Kindly SHEIN representative connect with me on 9910900285. I will never order from SHEIN and will never refer anyone if...

#1071486
Reply to reviews

Sheinside - Password issues

Sheinside
#1134112
cdsorenson4321@aol.com is my email address. When I attempt to order your program will not accept. States invalid! You just emailed me. Password - Invalid?
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Sheinside - No direct contact info

Sheinside
#1134108
Your site has my email address? Alert states incorrect address or password. My email address is correct and your program will not send me my password. Why? Cathryn Sorenson cdsorenson4321@aol.com
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Sheinside - Want to return garments

Sheinside
#1124990
1.0
Details
horrible experience.....how do i return clothes....no customer care service.....SHEIN r fraudy ppl.....plz never buy.....no gud quality for such high prices
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Advertised vs Delivered

Sheinside - Tried Size misfit exchange ...no reply

Sheinside
#1119000
It was my first purchase on this site..size was misfit n i tried to contact..by email...tickets applied two times...moreover there is no contact no...of customer care..i m harashed...i never had such bitter experience at any other site purchase...how to contact shein...if they dont reply...wasted time n money......
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I need to know when my order was shipped and when am I expecting to arrive at my address. The order number is 6129999214042195841 I need to know something I ordered it on 12/29/16 Please call me on my cell number or house phone 910-247-6103-home- 910-747-7547
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Anonymous
Anna

Dear Customer,Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.According to your Order Number we can not find your order, hope yo...

#986213
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This is the worst place to buy clothes online. I ordered clothes 3 weeks before Christmas and they still arnt here on Christmas Eve. Horrible customer service.
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Anonymous
Anna stone

Dear customer,Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.It normally takes 3-7 business days for us to process your order. ...

1.0
#979192
Reply to reviews

Do not waste your time and money. Nothing is right, they are a mess and frankly, I think it's a scam operation. Do not order from them. I ordered a large quantity of clothes for my granddaughter. After waiting several weeks, one item arrived. It was not the correct...
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Anonymous
Komal 1

I ordered some items and it is not value for money... Want to return it kindly suggest how do I do it because I am not getting the customer care number aswell..

Anonymous
Anisha

This is really absurd...such a bad experience...dese guys r fraud and do not respond.... I want my money back immediately....

1.9
#972947
Reply to reviews
Ordered a jacket from them several years ago. Product quality was OK for the price, but the item took months to arrive - An order placed in early October did not arrive in time for Christmas. Based on other people's reviews, this is an ongoing problem. The ongoing...
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Anonymous
Anonymous

Dear Customer,Thank you for ordering from our site and we are so sorry for having kept you waiting.We would take action to improve shipping. Thanks for your feedback.You may e...

1.4
I didn't like
  • Delivery speed
  • Spam emails
#946070
Reply to reviews
I made an incorrect assumption this was a US company, based on the models used online. I ordered quite a few items, believing it to be a reputable company. My items arrived quickly, but the sizes were all over the map. Some items in small were tiny; some were huge....
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Anonymous
SheInside customer service

Dear customer,Thank you for ordering from our website, and we are so sorry for letting you down.The sizes on our site are not standard US or UK sizes, thus we have measurement...

2.3
#914426
Reply to reviews
I have never been so dissappointed when ordering items. Shein has cute items, but it's so not worth the hassle you have to go through to get your items!! It took me almost 30 days to get it, but never recieved it because the post office lost it!! I re ordered my items...
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Anonymous
Sheinside

Dear Customer,Thank you for ordering from our site and we are so sorry for having kept you waiting.We would take action to improve to bring customer better experiences.Apologi...

2.1
#895008
Reply to reviews

I ordered a shirt and a dress from sheinside. It showed up in my orders the same day. The day after I went back to check the status of its shipping but it never appeared in the "my orders" section on the site where you are supposed to be able to track it. I never got...
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Anonymous
Anonymous

the literal exact same thing has happened to me, paid $52 dollars and got expideted shipping but my *** never came in. such a scam.

Anonymous
Sheinside

Dear Customer,Thank you for ordering from our site and we are so sorry for the inconvenience brought to you.Maybe you have more than one SheIn accounts. Please make sure you h...

1.0
Somersworth, New Hampshire
I didn't like
  • Worst shopping experience ever
#890315
Reply to reviews