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Do not waste your time and money. Nothing is right, they are a mess and frankly, I think it's a scam operation.

Do not order from them. I ordered a large quantity of clothes for my granddaughter. After waiting several weeks, one item arrived. It was not the correct item.

Meanwhile, nothing else arrived...ever. I had to go back and forth with them and their customer service reps cannot even write proper English. After many weeks of communicating, they finally told me the order probably went to the wrong place and finally issued a credit. Not worth the pain. is the website and it is fraught with popups and prices look great. However, it is not a safe place to send your money.

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Trying to find a customer service number for this company! My shipping address needs to be corrected!

However, after researching the internet on several occasions, I am still unable to find a customer service number and I'm getting no replies from email! Any suggestions?


I ordered some items and it is not value for money... Want to return it kindly suggest how do I do it because I am not getting the customer care number aswell..


This is really absurd...such a bad experience...dese guys r fraud and do not respond.... I want my money back immediately....

Shanghai, Shanghai, China #1272033

Dear Customer,

Thank you for ordering from our site and we deeply apologize for the bad experience brought to you.

We have strict quality assurance before each product is packed and shipped out. If the item came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received. If it is the case, we would surely help you to refund.

Apologize again for all this.

Sheinside Customer Care

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