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Top Question
#23862

Can I change the size on my clothes.

Hi guys I received my dress today and it’s too big can I change the sizes to small on my other order before it’s shipped out please? Thank you!

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Answer:
by #1776972

According to the Shein return policy, you have 30 days to return the item that doesn't fit. Submit a ticket at the company's website, Shein customer service will contact you within 24 hours.

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Question:
#23045

When will I get my refund.

I returned one item 20 days before but till now I didn't get my refund.

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Answer:
by #1767035


According to Sheinside refund policy, the company issues a refund to your SHEIN wallet if they are not otherwise informed to refund to your payment account in advance. Once your refund has been issued, you will receive a confirmation email.

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Question:
by Souad B Lgc #23433

How can l get my order?I have order some clothes via shein nearly 3 day from 19/10/2019 l live in lodon this is my order n HZK84615 I am going abroad end of this months please send me my orders Thanks for your time

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Question:
by Tuan h Zdd #11839

Log in to shein app.

I cant log in to shein app with my face book why?it's showing password is wrong I'm sure my password is 100.plz I want my old account.there have some orders.plz do something for me.

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Question:
by Lucy t Clw #10351

Ask question. Can I pay Cash on delivery

Please! please !please !

Thanks

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Question:
by Emma k Wia #8858

Money.

I ordered a bag set . I don't want anything else at the moment but will I be charged a monthly fee

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Question:

return.

I ordered a product from shein and i have a size issue so i want a size smaller than the delivered product, Kindly help me out by providing the customer excutive No. , so that i can contact the executive and process the Return and discuss further details..

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Question:

Return.

Ph number please

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Question:
by Jonee Cqv #4521

Return.

Where all do you have offices in India? and how do I get my refund in my bank account?

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Question:
by Bernice Ziq #4511

Hi.

I just bought some blouses just released I have been over charge...

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