Sheinside - Shipping Service Review
With Company response
2 comments
This is the worst place to buy clothes online. I ordered clothes 3 weeks before Christmas and they still arnt here on Christmas Eve. Horrible customer service.
Reason of review: Order processing issue.
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Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.
We'd be happy to assist you! Thank you and have a nice day!Please enter ใContact Agentใand submit a ticket to us.
Dear customer,
Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
It normally takes 1-3 business days for the items marked with โPriority Dispatchingโ to be ready for shipment.
You can submit a ticket on your account if you need any help, it is easy and convenient to contact customer service this way, they'll get back to you within 24 hours.
Feel free to contact dispute@***.com if anything, we will get back to you very soon.
Yours sincerely, SheIn Customer Care