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1.0

This is the worst place to buy clothes online. I ordered clothes 3 weeks before Christmas and they still arnt here on Christmas Eve. Horrible customer service.

Reason of review: Order processing issue.

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SHEIN Official
Response

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter ใ€Contact Agentใ€‘and submit a ticket to us.

Guest

Dear customer,

Thank you so much for ordering from our website and we are sincerely sorry to keep you waiting.

It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

It normally takes 1-3 business days for the items marked with โ€œPriority Dispatchingโ€ to be ready for shipment.

You can submit a ticket on your account if you need any help, it is easy and convenient to contact customer service this way, they'll get back to you within 24 hours.

Feel free to contact dispute@***.com if anything, we will get back to you very soon.

Yours sincerely, SheIn Customer Care

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