anonymous. Worst online shopping experience ever!
Ordered online and was not given discount I was entitled to receive. Did get customer service on chat on was told I didn't qualify because their prices were already low. Was told I could place order again and "he" said he'd make sure the discount applied. It actually did, but now he couldn't close the first order and 2 orders were coming...this was within 5 minutes as we talked.
Then one reorder item suddenly sold out and I could pick a replacement. One thing after another and I ended up with 4 orders, none of which I wanted. I knew I was being intentionally confused. Had to spend hours of unrelenting complaining and finding the correct channels to cancel 3 orders.
The first I had to receive and return at my cost. If I hadn't been in a fighting mood I would have given up long before. It took days...days of sending copies of orders and transcribed customer chats, anything I could think of.
Was finally refunded. I can't believe the internet is still clogged up with their ads!
This person wrote the review because of "the whole business appears to be a scam" at Sheinside. Reviewer claimed that he or she wants Sheinside to "get off the internet".
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